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University Housing - Auxiliary Enterprises

Welcome to AE-University Housing! 

You made it through the waiting list, and you now live in our unique community.  We assume the rigors of moving are now over, and during that stressful time you were asked to read and absorb so much information, that maybe some of it didn’t stick………. Right?  Well, that’s why we created this resource.  So let’s get started!

AE-University Housing is a controlled-access facility owned by the State of Texas.  This means that there may be policies and procedures here that are different from what you might have been used to at other privately owned apartment complexes. Some of the policies that may be unique to AE-University Housing are:

 

While AE-University Housing is a little different, we still have many policies that are very normal and common place in the apartment industry as well.  Some of these policies are listed below:

 

Policies, Policies, Policies………. While we have to have them, AE-University Housing also offers the following services “free of charge” that you might want to be aware of as well:

New online portal for making rent payments and making maintenance requests

Starting on March 18, 2019, all residents will have access to a personalized online account. It is quick, simple, and secure! You are able to access your online account anywhere, anytime to:

  • Pay rent and see payment history
    • Via checking account or credit card
    • One-time payments or recurring payments
  • Submit a service request and review service history
  • Have the above items on the go with mobile apps for Windows, Android, or Apple devices

Be on the lookout for your invitation to register for the portal. Your invitation will include all the information you need to sign up. Once you have received your invitation, please log onto: https://uth.securecafe.com/residentservices/university-of-texas-health-science-center-at-houston/userlogin.aspx

Auxiliary Enterprises is a division within University of Texas Health Science Center at Houston comprised of all its business entities. This family of fifteen-plus divisions plays a vital role providing a wide variety of essential services and support to UTHealth students, faculty and staff and often the Texas Medical Center community. These departments offer extremely competitive pricing and value added services.

Vision

To be the model Auxiliary Enterprises within American higher education universities.

Mission

To be the number one resource of choice for all of our customers in support of our university's mission.

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